Help Centre

Find answers to common questions about Cash Claim Club.

What is Cash Claim Club?
Cash Claim Club is a browser-based, mobile-first Get-Paid-To rewards website where members complete eligible offers and surveys to earn verified cash rewards, then cash out once their approved balance reaches $50.
Is Cash Claim Club a website or an app?
Cash Claim Club is a website. You access it through your browser on your phone or computer. No download or installation is required for Cash Claim Club itself. Some earning opportunities may involve downloading a third-party app — these are clearly labelled.
How does the $5 welcome gift work?
After creating and verifying your account, a $5 welcome gift is credited to your wallet. It counts toward your $50 cashout threshold — but you cannot withdraw it immediately. You need $45 more in approved rewards before requesting a payout.
What is the minimum amount required to cash out?
You need at least $50 in approved rewards before you can request a cashout. Pending rewards do not count until they are verified.
What does pending reward mean?
A pending reward is a reward that has been recorded but is waiting for partner verification. Once the partner confirms the activity, the reward moves to approved status and counts toward your cashout threshold.
Why was my reward rejected?
Rewards may be rejected if the offer requirements were not fully met, the offer was completed outside the permitted timeframe, or duplicate/fraudulent activity was detected. If you believe a rejection was made in error, contact support.
Does Cash Claim Club automatically share my information with partners?
No. Your profile answers are used internally to recommend relevant offers. We do not share your identifiable information with any partner unless you specifically choose to submit an offer that requires it — and you are clearly told what will be shared before submitting.
Do some offers require downloading third-party apps?
Yes — some partner offers require downloading a third-party mobile game or app. These are clearly labelled as "Third-Party App Offer". You are not downloading Cash Claim Club — you are downloading a partner's app to complete their offer.
Can I opt out of promotional emails?
Yes. You can unsubscribe from promotional emails at any time using the unsubscribe link in any email, or through your account Settings. Opting out of marketing emails does not affect your ability to earn rewards.
Can I delete my account?
Yes. Visit the Account Deletion page or email cashclaimclub@gmail.com. Pending rewards and unprocessed cashouts will be reviewed as part of the deletion process.
What payout options are available?
At launch, payouts are available via PayPal. Additional options may be added in future.
What happens if I create multiple accounts?
Creating multiple accounts is prohibited. Duplicate accounts will result in reward forfeiture and account suspension.

Still need help?

Contact our support team and we will respond within 1–2 business days.

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