Privacy Policy

1. Who We Are

Cash Claim Club is operated by Cash Claim Club (Australia). Contact: cashclaimclub@gmail.com

This Privacy Policy explains how we collect, use, store and disclose personal information in compliance with the Australian Privacy Act 1988 (Privacy Act) and applicable US privacy laws.

2. Information We Collect

• Account information: Name, email address, country, password (hashed)
• Optional profile information: Age range, gender, household, employment, income, interests — provided at your discretion
• Activity data: Offers viewed, clicked, completed; rewards earned; cashout requests
• Technical data: Device type, IP address (for fraud prevention), browser type
• Consent records: What you agreed to and when

We do not collect sensitive information including health data, race or ethnicity, political opinions, sexual orientation, or biometric information.

3. How We Use Your Information

• To create and manage your account
• To credit and track reward activity
• To recommend relevant offers and surveys (with your consent for personalised matching)
• To prevent fraud and duplicate accounts
• To process payout requests
• To send transactional emails (account, rewards, payouts)
• To send promotional emails (only if you opted in — you can opt out at any time)

4. When We Share Your Information

We do not automatically share your identifiable information with partners because you joined or answered profile questions.

We share your information only when:

• You actively choose to submit a specific offer requiring partner data sharing
• You are clearly told what information will be shared, with whom, and for what purpose
• You provide separate specific consent before submission

We use Supabase (hosted in Australia) for data storage and authentication. We may use third-party services for fraud prevention and email delivery — these are disclosed in our Tracking Technology Register.

5. Cookies and Tracking Technologies

We use necessary cookies for login, security, fraud prevention and reward tracking. These are essential for the website to function. Optional analytics and advertising cookies are managed separately through Cookie Settings. See our Cookie Policy for details.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for marketing emails at any time
• Withdraw consent for personalised offer matching
• Lodge a complaint with us or a relevant regulator

To exercise your rights, visit Account and Data Requests or email cashclaimclub@gmail.com.

7. Data Security

We use industry-standard security measures including encrypted storage, hashed passwords, role-based access controls and audit logging. In the event of a data breach, we will assess notification obligations under applicable law.

8. Data Retention

We retain account data while your account is active and for a reasonable period after deletion for legal and fraud-prevention purposes. Consent records are retained for legal compliance. You may request deletion of your account and data at any time.

9. Contact

Privacy questions or complaints: cashclaimclub@gmail.com